Mr. Mobile Care (SMC-PRIVATE) LIMITED ("we", "our", or "us"), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you interact with us—whether through our website, physical store, or any other service we provide.

We are a registered entity under the Securities and Exchange Commission of Pakistan (SECP) with the following credentials:

Company Name: Mr. Mobile Care (SMC-PRIVATE) LIMITED

CUIN (Corporate Unique Identification Number): 0282384

NTN (National Tax Number): G001211

1. What We Collect

We may collect and process the following types of personal information:

Personal Details: Name, contact number, email, address

Order Information: Items purchased, payment details, billing and shipping info

Technical Data: IP address, browser type, access times, and device information

Customer Interactions: Support queries, feedback, and communication history

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2. How We Use Your Data

We use your data to:

Fulfill orders and deliver services

Communicate regarding your purchases or inquiries

Send important notifications (e.g., order updates, returns, or account information)

Improve our services and customer experience

Prevent fraudulent activity and maintain security

Meet our obligations as a registered taxpayer and comply with local regulations

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3. Legal Compliance

Being a SECP-registered and tax-paying company, we are legally required to maintain certain customer and transactional records. Your data may be retained for auditing, reporting, and legal compliance purposes in accordance with Pakistani corporate and tax laws.

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4. Data Sharing

We may share your data with:

Trusted service providers (e.g., courier partners, payment gateways)

Legal authorities, if required by law or for regulatory compliance

Auditors or consultants, for tax or business reviews

We do not sell your personal data to any third party.

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5. Cookies & Analytics

We use cookies and tracking tools to:

Analyze site traffic and user behavior

Improve functionality and personalize content

Store session data to enhance customer experience

You may disable cookies through your browser, but doing so might affect the usability of our website.

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6. Data Protection

We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system can be guaranteed 100% secure.

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7. Your Rights

Subject to applicable laws, you may:

Request access to your data

Ask for corrections or updates

Request deletion of your data, where legally permissible

Opt out of promotional communication anytime

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8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

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9. Changes to This Policy

We may update this policy to reflect legal or operational changes. The most recent version will always be available on our website with the updated date.

10. Contact Us

For questions or concerns related to this policy or your data:

Mr. Mobile Care (SMC-PRIVATE) LIMITED
EMAIL: Support@mrmobilecare.com
PHONE: +92 300 9389654
ADDRESS: Shop # 10, Near Umer Masjid, Mobile Market Kamoke
CUIN: 0282384
NTN: G001211